Monthly Archives: June 2009

What should I measure?

I’ve been asked the question in a few different ways by clients both big and small, public and private, for profit and non-profit: “What should I measure?” “How do I know if my marketing is working?” “How do we prove … Continue reading

3 Comments

Filed under Advertising, agency, client, Consumers, Marketing, Sales, Social Marketing

Privacy in the age of Social Media

Most of us believe we have a right to privacy.  How far that right goes is a matter of strong debate and a good share of legal wrangling.  While most of us agree in general that privacy should be protected, … Continue reading

Leave a Comment

Filed under Consumers, Social Marketing

The psychology and marketing of eBay feedback

eBay works when everyone–buyers and sellers–buys into the feedback engine that forms the foundation of the community. Buyers can read reviews and ratings for sellers, and sellers can get a general idea of the reputation of buyers bidding on their … Continue reading

Leave a Comment

Filed under Consumers, Marketing

Beating the dead horse of advertising

You  skip over the ads in magazines. You likely skip the ads in newspapers.  More than likely you don’t even read the actual newspaper anymore. You use a DVR or Tivo to fast forward through annoying TV commercials. You ignore … Continue reading

1 Comment

Filed under Advertising, agency, Consumers, Marketing, Social Marketing, Surprise Marketing

Is it really OK to fail?

Innovative companies and business gurus repeatedly talk about learning through failure.  They often state that failure shouldn’t be feared, that a business culture which allows failure to occur and learns from failure becomes a stronger company. Yes, it’s really OK … Continue reading

Leave a Comment

Filed under agency, client, Human Resources, innovation, Management, Marketing